Forensic Quality Manager

2 days ago

Crawley, West Sussex, United Kingdom Mountain Healthcare Ltd Full time
Job Summary

We are seeking a highly skilled Forensic Quality Manager to join our team at Mountain Healthcare Ltd. As a Forensic Quality Manager, you will be responsible for leading and developing an effective quality management system within our Sexual Assault Referral Centres, ensuring the successful implementation of a Quality Management System that adheres to the requirements of ISO 15189 and the Forensic Science Regulators requirements.

Main Duties
  1. Develop relationships and work closely with United Kingdom Accreditation Service (UKAS), Forensic Science Regulator (FSR), Forensic Service Providers, and stakeholders such as the Forensic Capability Network (FCN) to ensure smooth and effective external assessments of the forensic disciplines, identifying potential risks to the loss of accreditation or certification status.
  2. Report to top management on Quality Management Systems (QMS) status and areas in need of improvement.
  3. Be regarded as the first point of contact for all communications relating to quality.
  4. Inform customers, UKAS, and the Forensic Regulator of any significant non-conformances.
  5. Implement the QMS that meets accreditation quality standards, specifically the FSR Codes of Practice and ISO15189, leading project plans and working closely with IT services and regional managers to ensure compliance.
  6. Plan and manage audit schedules comprising internal horizontal, vertical, and method witness audits and external surveillance audits for accreditation.
  7. Supervise, train, and mentor trainee internal auditors, and personally undertake audits of key areas.
  8. Provide the Head of Governance and Quality with up-to-date information on the progress of Corrective, Preventive, and Improvement actions.
  9. Negotiate and influence managers to ensure compliance.
  10. Fully support all areas by providing specialist advice and guidance on all matters appertaining to accreditation.
  11. Ensure the service provided by the organisation is fit for purpose, remains consistent, and meets both external and internal requirements.
About Us

Mountain Healthcare Ltd is a leading provider of clinical forensic healthcare services in the UK. We are committed to providing expert patient-centred services and are driven by our values of 'Be Kind and Do the Right Thing'. We offer a range of benefits, including enhanced sickness pay, enhanced maternity pay, a well-being programme, and a pension scheme.

Person Specification

We are looking for a candidate with a degree or equivalent level of qualification in a relevant subject and/or proven relevant work experience, alongside a qualification in project management/quality management. The ideal candidate will have experience of providing high-quality documents, good computer skills, document quality assurance and formatting, previous supervisor/managerial experience, excellent communication skills, and good problem-solving skills.

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