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Senior Trading Manager
2 months ago
Unlock Your Potential as a Senior Trading Manager
TalkTalk Group is seeking a highly skilled and experienced Senior Trading Manager to join our team. As a key member of our Commercial and Customer team, you will be responsible for driving growth, optimizing trading performance, and delivering actionable insights to inform our commercial strategy.
About the Role
The Senior Trading Manager will be accountable for:
- Optimizing quarterly trading performance across marketing, sales, loyalty-retentions, and digital channels
- Leading the Consumer weekly trading cadence, driving action plans, and holding teams to account for delivery
- Delivering actionable insights on trading plan variances versus targets, up-weighting high-performing activities, and downsizing underperforming ones to improve customer volume and profitability
- Balancing short-term trading demands with longer-term monthly and annual trading improvement initiatives
- Driving a continuous improvement culture across the team, focusing on customer experience and commercial outcomes
- Developing and executing go-to-market and loyalty planning strategies, working closely with sales, loyalty-retention, and commercial teams
- Focusing on key performance indicators (KPIs) that drive customer lifetime value (CLV), striving for customer volume growth, reduced acquisition and retention costs, and improved margin
- Leading the review and development of data and insights used to manage performance, defining new reports, and working with data teams to deliver automation and self-service
What We Offer
As a Senior Trading Manager at TalkTalk Group, you will enjoy a range of benefits, including:
- Free TalkTalk broadband for all employees
- Electric car charging points available at our HQ
- Heavily subsidized meals in our HQ Soapworks office in Salford
- Access to the Perks at Work platform, offering hundreds of discounts on high street brands
- Flexible dynamic working, allowing you to work in a way that suits you
Join Our Team
If you are a motivated and experienced professional looking for a new challenge, please apply through the link and submit your details via Workday. We look forward to hearing from you
