Tenancy Management Specialist

3 weeks ago


Newcastle upon Tyne, United Kingdom Sellick Partnership Full time
About Us:
Sellick Partnership is proud to be an inclusive and accessible recruitment business, supporting applications from candidates of all backgrounds and circumstances. We assess applications based on the experience and skills evidenced on the CV.

Housing Officer Role:
This role involves working closely with the allocations and letting team to onboard new tenants, managing anti-social behaviour, and resolving customer complaints effectively. The successful candidate will have experience in a similar housing officer/housing partner position previously and previous customer service experience, managing complex cases and working with vulnerable people ideally in a housing context.

Responsibilities:
- Effective management and maintenance of tenancies
- Working closely with the allocations and letting team to onboard new tenants
- Managing anti-social behaviour and resolving customer complaints effectively
- Working with customers to set up payment plans if they fall into arrears

The estimated salary for this role is £28,000 - £32,000 per annum, depending on experience.
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