IT Support Specialist

3 days ago


Oxford, Oxfordshire, United Kingdom CV-Library Full time
About the Role

CV-Library is seeking an experienced ICT Technician to provide technical support and maintenance for IT hardware and services across school sites in Oxfordshire.

The ideal candidate will have at least 2 years of experience in a similar role, preferably within education, and possess excellent customer service and communication skills.

A strong knowledge of common user applications, particularly Office 365, is essential.

Main Responsibilities
  1. Technical Support: Resolve technical issues and provide efficient solutions to maintain smooth operations.
  2. Hardware Installation/Repair: Install and repair computers with standardized applications and networking software, diagnosing and solving problems that arise during their operation.
  3. Network and Desktop Services: Complete a wide range of technical duties related to computer networks and desktop services, including existing installations and upgrades.
Requirements
  1. Experience: At least 2 years of similar experience, ideally within education.
  2. Customer Service: Excellent customer service and communication skills.
  3. Application Knowledge: High-level knowledge of common user applications and skilled in using Office 365.
What We Offer
  • Salary: £27,500 per annum (dependent on experience).
  • Location: Oxford, Oxfordshire.
  • Contract: Permanent.
  • Hours: Full Time.


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