Pensions Specialist

4 weeks ago


Redhill, Surrey, United Kingdom WTW Full time

As a Pensions Specialist at WTW, you will be responsible for taking on more advanced calculations on complex pension schemes, including DB and/or DC. You will play an active role in mentoring and checking the work of other team members, ensuring the highest level of quality and accuracy.

You will be working closely with the Admin Manager/Team Leader and as part of a dedicated client team with diverse skills and experience. The ideal candidate will be a motivated individual who is experienced in taking responsibility and can independently deliver results on ad-hoc client-specific projects.

At WTW, we trust our colleagues to know their work and provide the necessary tools and environment to be successful. Our colleagues work in a hybrid style, with a mix of remote, in-person, and in-office interactions dependent on the needs of the team, role, and clients.

The Role

  • Help the team deliver and meet client reporting and compliance requirements.
  • Support and assist Client Managers to achieve and deliver excellence in the service proposition to the client and members.
  • Work collaboratively with peers and contribute to the wider day-to-day management of the client.
  • Understand the links between data, calculations, and multiple project streams.
  • Contribute to the implementation of continuous improvement initiatives to increase end-to-end automation efficiencies and results with the aim of delivering operational self-sufficiency.
  • Take a proactive interest in own continual learning and understanding of the business.
  • Help with defined projects working with colleagues across multiple functions to facilitate a successful outcome.
  • Interact with the client and their advisors on complex and technical queries to understand their requirements and to clarify and document these.
  • Work with the Team/Team Leader to help improve operational efficiency and reduce costs through automation and full use of standard procedures.
  • Help the team run, contribute to, manage, and monitor ad-hoc BAU projects, large and small, and assist the team to ensure the client reporting and compliance requirements are met and produced within agreed deadlines.
  • Build and maintain technical, procedures, and client knowledge through experience.
  • Ensure client work is undertaken on time while adhering to our quality standards.
  • Take ownership and accountability of allocated work to ensure service level is achieved.
  • Fully engage with colleague training and development to assist the team's performance.
  • Work in a collaborative manner within a team environment to achieve common business goals.
  • Adhere to the Company's Professional Excellence principles.

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