Pensions Specialist

3 weeks ago

Redhill, Surrey, United Kingdom WTW Full time
About the Role

As a Pensions Specialist at WTW, you will play a key role in delivering advanced pension calculations and mentoring team members to ensure high-quality results.

You will work closely with the Admin Manager/Team Leader and be part of a dedicated client team with diverse skills and experience. We are looking for a motivated individual who can take responsibility and independently deliver results on ad-hoc client-specific projects.

At WTW, we trust our colleagues to know their work and provide the necessary tools and environment for success. Our team works in a hybrid style, with a mix of remote, in-person, and in-office interactions dependent on the needs of the team, role, and clients.

Key Responsibilities
  1. Support the team in delivering and meeting client reporting and compliance requirements.
  2. Collaborate with Client Managers to achieve excellence in the service proposition to clients and members.
  3. Work with peers to contribute to the wider day-to-day management of clients.
  4. Understand the links between data, calculations, and multiple project streams.
  5. Contribute to the implementation of continuous improvement initiatives to increase end-to-end automation efficiencies and results.
  6. Take a proactive interest in own continual learning and understanding of the business.
  7. Help with defined projects working with colleagues across multiple functions to facilitate a successful outcome.
  8. Interact with clients and their advisors on complex and technical queries to understand their requirements and to clarify and document these.
  9. Work with the Team/Team Leader to improve operational efficiency and reduce costs through automation and standard procedures.
  10. Help the team to run, contribute to, manage, and monitor ad-hoc BAU projects, large and small, and assist the team to ensure client reporting and compliance requirements are met and produced within agreed deadlines.
  11. Build and maintain technical, procedures, and client knowledge through experience.
  12. Ensure client work is undertaken on time while adhering to our quality standards.
  13. Take ownership and accountability of allocated work to ensure service level is achieved.
  14. Fully engage with colleague training and development to assist the team's performance.
  15. Work in a collaborative manner within a team environment to achieve common business goals.
  16. Adhere to the Company's Professional Excellence principles.

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