Patient Administrator – Wards
4 weeks ago
Job Summary:
We are seeking a skilled Patient Administrator to join our team at Circle Health Group. As a key member of our administrative staff, you will play a vital role in ensuring the smooth running of patient administrative processes throughout the patient journey.
Key Responsibilities:
- Contribute to the efficient management of patient administrative processes, adhering to CHG best practice process maps.
- Provide exceptional customer service to patients, visitors, consultants, and staff, ensuring all queries are dealt with promptly and professionally.
- Manage referrals from the Referral Management Centre, including triage and adherence to the 18-week Referral to Treatment within set timescales.
- Day-to-day management of SPOT contract patients.
Requirements:
- Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment.
- Previous hospital experience preferred.
What We Offer:
- Competitive starting salaries.
- Access to a wide range of employee benefits, including 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
- Friends & Family Hospital Discounts.
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
- Non-contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools, and services to support your wellbeing.
- Employee recognition programmes.
- Industry leading training and development opportunities.
About Us:
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. We strive to attract candidates with diverse experiences, backgrounds, identities, or expressions, skills, work styles, and more.
We are proud to be a Gold member of the Armed Forces Covenant and welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and Disability Confident Employer.
We're passionate about creating an environment where our people can thrive, grow, and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative.
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