Client Service Coordinator

1 month ago


Weybridge, Surrey, United Kingdom Page Personnel Sales Full time

About Our Organisation

  • We are a well-established not-for-profit organisation with a solid reputation in the industry.

Our Values

  • Supporting our community through excellent customer service.

Job Summary

  • We are seeking an experienced Client Administrator to join our team on a permanent basis. The ideal candidate will have experience in a customer service role within the not-for-profit sector and possess exceptional communication and interpersonal skills.

Key Responsibilities

  • Handle incoming customer queries via phone and email.
  • Provide accurate and timely information to stakeholders.
  • Collaborate with other departments to resolve customer complaints.
  • Contribute to the development of customer service procedures.
  • Assist with general administrative tasks.
  • Participate in team meetings and training sessions.

The Successful Candidate

  • A strong commitment to excellent customer service.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High level of organisational skills.
  • Experience in a customer service role within the not-for-profit sector.
  • Understanding of the importance of confidentiality and data protection.

What's on Offer

  • A competitive salary of £25,000 - £30,000 per annum.
  • An inclusive and supportive work environment.
  • Opportunities for professional development.
  • Free parking on site.


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