Store Operations Manager
6 days ago
Job Summary:
We are seeking a highly skilled and experienced Store Manager to join our team at CV-Library. As a Store Manager, you will be responsible for driving customer service standards, increasing retail sales, and ensuring site profitability.
Key Responsibilities:
- Customer Service: Drive customer service standards in your store, ensuring a positive experience for all customers.
- Sales Growth: Increase retail sales in store and ensure site profitability through effective sales strategies and team management.
- Team Development: Train, coach, and develop your team to achieve sales targets and improve customer satisfaction.
- Store Operations: Ensure company and brand standards are maintained, and adhere to H&S guidelines.
- Performance Management: Achieve store and company KPIs, and implement profit protection and stock management strategies.
- Competitor Analysis: Stay up-to-date with current trends and competitor analysis to inform sales and marketing strategies.
Requirements:
- Retail Experience: Proven experience in a retail environment, preferably at Supervisor, Concession Manager, or Assistant Manager level.
- Team Management: Experience of managing a team and driving results in a retail environment.
- Performance Management: Ability to manage KPIs and budgets to improve store performance.
- Sales and Marketing: Proven track record of driving sales and performance in a retail environment.
What We Offer:
A competitive salary of up to £35,000, depending on experience, plus a great rewards package.
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