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Store Operations Manager

2 months ago

Aberdeen, Aberdeen City, United Kingdom Zachary Daniels Full time
Job Overview

Zachary Daniels is seeking a highly skilled and experienced Store Manager to lead our retail team in Inverurie. As a Store Manager, you will be responsible for driving customer service standards, increasing retail sales, and ensuring site profitability.

Key Responsibilities
  • Customer Service: Develop and implement strategies to enhance customer experience and drive customer loyalty.
  • Sales Growth: Analyze sales data and develop plans to increase retail sales and improve site profitability.
  • Team Management: Train, coach, and develop a high-performing team to achieve business objectives.
  • Operational Excellence: Ensure company and brand standards are maintained, and adhere to health and safety guidelines.
  • Performance Metrics: Achieve store and company Key Performance Indicators (KPIs).
  • Inventory Management: Implement effective stock management practices to minimize losses and maximize sales.
  • Competitive Analysis: Stay up-to-date with current trends and competitor analysis to inform business decisions.
Requirements
  • Experience: Proven retail experience at Supervisor, Concession Manager, or Assistant Manager level.
  • Industry Knowledge: Working within a fashion or accessory environment.
  • Performance Track Record: A track record of driving sales and performance improvements.
What We Offer
  • Competitive Salary: Up to £35,000 depending on experience.
  • Performance-Based Bonus: A bonus structure tied to individual and team performance.
  • Benefits Package: A comprehensive benefits package, including great staff discounts, complimentary products, long service awards, generous holiday allowance, and living wage employer status.
  • Clear Progression Paths: Opportunities for career advancement and professional growth within the company.