Service Delivery Specialist

2 days ago


Telford, Telford and Wrekin, United Kingdom Everpool Full time

Everpool Service Delivery Specialist Opportunity


About the Role:

We are seeking a highly skilled and experienced Service Delivery Specialist to join our team in Telford. This is a full-time position with opportunities for overtime, offering a competitive salary of £28,000 - £35,000 per annum, plus up to £50k O.T.E.


Key Responsibilities:
  • Deliver safe and timely work, adhering to company procedures and customer expectations
  • Carry out monthly stock takes on van stock or stored lockups
  • Provide excellent customer service, including service plans and upgrade options
  • Utilize PDA Software to obtain tasks and complete risk assessments
  • Report and perform other requests as directed by line management

Requirements:
  • 1 year minimum experience in electrical/mechanical engineering
  • Clean driving license
  • IT literacy, particularly with Microsoft products
  • Proven ability to fault find in diverse environments

Benefits:
  • Saturday (optional overtime) at 1.5x rate
  • Sunday at double time rate
  • Overnight work available, paid at £35 per night
  • $100 monthly attendance bonus for full attendance
  • Up to $100 extra per month for additional sales leads
  • Training and hotel expenses covered during initial 8 weeks
  • Company van and tablet provided
  • 33 days annual leave (including bank holidays)
  • Pension contribution of 5%
  • Kingspan smart save discounts


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