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IT Service Delivery Manager

1 month ago

Telford, Telford and Wrekin, United Kingdom Magna International Inc. Full time
Job Description

We are seeking an experienced IT Service Delivery Manager to join our team at Magna International Inc. As an IT Service Delivery Manager, you will be responsible for leading a team of IT professionals who provide technical support to employees.

This is a full-time position that requires strong technical knowledge, excellent communication and interpersonal skills, and a proven track record in delivering high-quality customer service.

The ideal candidate will have at least 5 years of experience in a similar role and possess strong leadership skills. They will be responsible for managing a team, providing technical support, ensuring incident resolution, monitoring team performance, and driving continuous improvement of support processes and user experience.

We estimate the annual salary for this position to be around $125,000-$145,000 based on industry standards and location.