Customer Experience Representative
4 weeks ago
Xero is a leading cloud accounting platform that empowers small businesses and their advisors to grow and thrive. As a Customer Experience Specialist, you will play a key role in delivering exceptional support and guidance to our customers, helping them to get the most out of Xero.
Key Responsibilities
- Provide timely and accurate support to customers through various channels, including phone, email, and chat.
- Work collaboratively with cross-functional teams to resolve customer issues and improve overall customer experience.
- Develop and maintain in-depth knowledge of Xero's products and services to effectively address customer queries.
- Identify and escalate complex customer issues to ensure timely resolution and maintain high levels of customer satisfaction.
- Contribute to the development of process improvements and best practices to enhance customer experience and operational efficiency.
Requirements
- Previous experience in a customer-facing role, preferably in a technical or accounting environment.
- Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Strong analytical and technical skills, with the ability to learn and adapt to new systems and processes.
- Ability to work collaboratively as part of a team, with a customer-centric approach.
- High level of integrity, with a strong commitment to maintaining confidentiality and upholding Xero's values.
What We Offer
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including generous paid leave and employee assistance programs.
- The chance to work with a leading cloud accounting platform, making a real difference in the lives of small businesses and their advisors.
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Taylor and Francis Full timeJob DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our department, you will play a vital role in providing exceptional customer service to our internal and external customers.Key Responsibilities:Customer Service: Respond to customer inquiries in a timely...
-
Customer Experience Representative
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Shell Full timeAbout ShellAt Shell, our aim is to meet the world's growing demand for energy in a responsible way. We are looking for talented individuals to join our team as a Customer Experience Account Manager.Key ResponsibilitiesManage customer relationships to drive business growth and customer satisfactionCollaborate with internal stakeholders to develop and...
-
Customer Experience Representative
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Steer Automotive Group Full timeCustomer Experience AdvisorWe are seeking a proactive and organised individual to join our team at Steer Automotive Group in Milton Keynes. As a Customer Experience Advisor, you will be essential in managing our customer experience journey and ensure smooth operations front of house, supporting customers face to face, over the phone and by email.Key...
-
Customer Experience Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Xero Full timeAbout the RoleXero is a cloud-based accounting platform that empowers small businesses and their advisors to grow and thrive. As a Customer Experience Specialist, you will play a key role in providing exceptional support and guidance to our customers, helping them to get the most out of Xero.Key ResponsibilitiesProvide timely and accurate responses to...
-
Customer Experience Ambassador
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Landmark Property Solutions Full timeRole OverviewWe are seeking a Customer Experience Representative to play a vital role in the smooth operation of our business centre. This position will be responsible for enhancing the customer experience and supporting the Landmark team with administrative tasks.
-
Customer Experience Representative
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Next Full timeAbout the RoleWe are seeking a highly motivated Sales Team Member to join our fast-paced store team. In this role, you will be responsible for providing outstanding service and excellent stock operations to our customers.As a Sales Team Member, your top priority will be to offer fast and friendly service at all times, helping our customers to find the...
-
Customer Service Representative
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Xero Full timeAbout the RoleXero is looking for a highly skilled and experienced Customer Service Representative to join its Customer Experience Team. As a Customer Service Representative, you will be responsible for providing exceptional support to Xero customers, helping them to get the most out of the Xero platform.Key ResponsibilitiesProvide high-quality support to...
-
Customer Service Representative
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Jardine Motors Group Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Stratstone Jaguar Land Rover Milton Keynes.As a Customer Service Representative, you will be the first point of contact for our customers, attentively listening to their needs and recommending suitable products and services.You will conduct outbound calls for...
-
Customer Service Representative
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Steer Automotive Group Full timeCustomer Service RepresentativeWe are seeking a proactive and organised individual to join our team at Steer Automotive Group as a Customer Service Representative.This role is ideal for someone who is passionate about delivering exceptional customer service and thrives in a dynamic environment where no two days are the same.As a Customer Service...
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full timeCustomer Service RepresentativeAscendant Recruitment is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customer enquiries, building rapport and customer loyalty.Key Responsibilities:Provide efficient and effective customer service via telephone and...
-
Automotive Brand Experience Representative
2 days ago
Milton Keynes, Milton Keynes, United Kingdom TTEC Full timeJob DescriptionWe are seeking a skilled Customer Care Representative to join our team in Milton Keynes, UK. As a Senior Support Agent for Volkswagen Group, you will be responsible for creating and delivering exceptional customer experiences. Your passion for helping others and giving them peace of mind will shine through as you resolve issues with compassion...
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Tenpin Ltd Full timeCustomer Service Representative RoleAbout the RoleWe are seeking a Customer Service Representative to join our team at Tenpin Ltd. As a Customer Service Representative, you will be responsible for delivering an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being...
-
Customer Service Representative
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Sikla Group Full timeThe Sikla Group is a dynamic and diverse company where innovative thinking, ideas, and initiative are encouraged. We are seeking a Customer Service Representative to join our team in Milton Keynes, UK.Key ResponsibilitiesProvide exceptional customer service and support to customersAssist with administrative tasks, maintaining accurate documentation...
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom WED2B Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at WED2B. As a key member of our customer care team, you will be responsible for providing exceptional service to our brides, ensuring their experience with us is nothing short of outstanding.About the RoleKey responsibilities include:Responding to...
-
Customer Service Representative
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Ocado Logistics Full timeUnleash Your Potential as a Customer Service RepresentativeOcado Logistics is seeking enthusiastic and customer-centric individuals to join our team as Customer Service Representatives. In this dynamic role, you will be responsible for delivering exceptional customer experiences, resolving queries, and providing support to our customers.If you have excellent...
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom WED2B Full timeCustomer Service RepresentativeAt WED2B, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer care team, you will be responsible for providing exceptional service to our brides, ensuring their experience is nothing short of extraordinary.About the RoleKey responsibilities include:Responding to...
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom New Era Cap Full timeJob Title: Customer Service RepresentativeThe Customer Service Representative will be responsible for managing key strategic whole accounts based in EMEA. The goal is to ensure our customers have the best experience possible and provide support to our Sales Representatives and internal departments with questions, concerns, and demands regarding accounts and...
-
Customer Experience Ambassador
1 month ago
Milton Keynes, Milton Keynes, United Kingdom TTEC Full timeAt TTEC, we're committed to delivering exceptional customer experiences. As a Customer Service Representative in Milton Keynes, you'll play a key role in creating and delivering amazing experiences for our partner Volkswagen Group.What You'll Be DoingProvide timely and effective support to customers via various communication channelsConduct research to...
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom WED2B Full timeCustomer Service RepresentativeAt WED2B, we're committed to delivering exceptional service to our customers. As a Customer Service Representative, you'll play a vital role in setting the tone for our customer care team.Key Responsibilities:Answer phone calls, emails, and live chats to respond to customer inquiriesAccess multiple social media accounts to...
-
Customer Experience Liaison
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Aspire Personnel Ltd Full timeJob DescriptionAt Aspire Personnel Ltd, this permanent position, located in Milton Keynes, is available for a skilled Customer Service Coordinator to join our strategic team.We are looking for a professional with a minimum of two to three years of general office experience, who can demonstrate acquired skills and measurable success in each of the following...