ICT Service Delivery Leader

23 hours ago


Manchester, United Kingdom Adria Solutions Ltd Full time
Job Title:

ICT Service Delivery Leader

Description:

We are looking for an experienced ICT Service Delivery Leader to join our team at Adria Solutions Ltd.

The ideal candidate will have a passion for technology and excellent service delivery skills. They will be responsible for designing and delivering the best IT experience for end-users, from pre-boarding to onboarding colleagues and their in-life support.

The successful candidate will use the ITIL framework to drive service desk teams to offer a premium user experience, both onsite and remotely. They will also be part of the Service Delivery team, helping to define the support model and operational processes of any new systems developed.

Key Responsibilities:

  • Design and deliver the best IT experience for end-users
  • Use the ITIL framework to drive service desk teams
  • Participate in the Service Delivery team to define support models

Requirements:

  • Passion for technology and excellent service delivery skills
  • Cloud & remote technology experience
  • Knowledge of end-user IT technologies

Benefits:

  • 25 days holiday + Birthday off
  • Onsite Gym when in the office
  • Healthcare

Salary: Up to £60,000 per annum



  • Manchester, United Kingdom Forte Ict Full time

    Strategic Client Acquisition Partner The Opportunity: Are you a well-connected professional with access to decision-makers in industries like Tech, Finance, SaaS, Legal, or Gaming sectors?Forte ICT, a trusted name in global recruitment with over 26 years of success, is seeking Strategic Client Acquisition Partners to help us connect with companies hiring for...

  • Mechatronics, Ict

    6 months ago


    Manchester, United Kingdom Routeco Full time

    Job Advert **MECHATRONICS, ICT & VISION SALES LEADER** Routeco is looking towards a bright future as a growing part of Sonepar, an independent family-owned company with global market leadership (44,500 people, an annual turnover of 32.4 billion euros) in B-to-B distribution of electrical products, solutions and related services. You’ll be joining a...


  • Manchester, United Kingdom FORTE ICT Full time

    Strategic Client Acquisition PartnerThe Opportunity:Are you a well-connected professional with access to decision-makers in industries like Tech, Finance, SaaS, Legal, or Gaming sectors? Forte ICT, a trusted name in global recruitment with over 26 years of success, is seeking Strategic Client Acquisition Partners to help us connect with companies hiring for...


  • Manchester, United Kingdom Civil Service Jobs Full time

    Job SummaryAs a key member of the Civil Service, we are seeking an experienced Director of Digital Transformation and ICT to lead our technology team in delivering a reliable and effective service. This role is responsible for ensuring the quality of the service, managing the portfolio, and providing end-to-end service delivery.Key ResponsibilitiesProvide...

  • Ict Teacher

    2 days ago


    Manchester, United Kingdom Teacheractive Full time

    Job Title: ICT Teacher Location: Manchester Start Date: January 2025 Salary: £160 - £225 per day Do you have strong classroom management?Have you previously taught ICT up to KS3/Key Stage 3 or  up to KS5/Key Stage 5?Are you a resilient educator, who teaches with a positive attitude?TeacherActive are currently working with a mainstream Secondary School...


  • Manchester, United Kingdom CPGM Healthcare Ltd Full time

    About the RoleThe Advanced Service Delivery Coordinator will play a crucial role in supporting the delivery of community pharmacy advanced services across Greater Manchester. This role is a key part of the implementation and support of community pharmacy advanced services.Responsibilities:Develop and implement strategies to improve the delivery of community...


  • Manchester, United Kingdom Equitas Group Full time

    A fantastic opportunity has arisen for a passionate and dynamic Computer Science/ICT Teacher to join a forward-thinking and supportive school. This role is offered on behalf of one of our valued clients and is ideal for an experienced teacher or an enthusiastic early-career professional. Key Responsibilities: * Plan, deliver, and assess engaging lessons...


  • Manchester, United Kingdom CV-Library Full time

    A fantastic opportunity has arisen for a passionate and dynamic Computer Science/ICT Teacher to join a forward-thinking and supportive school. This role is offered on behalf of one of our valued clients and is ideal for an experienced teacher or an enthusiastic early-career professional. Key Responsibilities: * Plan, deliver, and assess engaging lessons...


  • Manchester, United Kingdom ZipRecruiter Full time

    About the RoleWe are looking for a highly skilled IT Operations Manager to oversee the day-to-day service provided by our ICT Service Management team, ensuring high-quality IT services are delivered to our 1000 users across HQ and branch offices.


  • Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    The post holder will work in the ICT storeroom ensuring the trust asset lifecycle is followed and assets are properly recorded and available for ICT staff. Additionally, the post will be involved in imaging devices, doing hand overs with end users, basic IT troubleshooting of faults and delivery of assets when required. The post entails managing their own...


  • Manchester, United Kingdom Bureau Veritas Full time

    **Role**: Service Delivery Team Leader **Location**: Hybrid Working 2 days per week - Manchester office **Package**: Competitive salary, Up to 12% Pension, Health Care, and other Flexible benefits Are you a Senior Planner / Planning Manager? Do you have experience managing a team? If yes, we want to hear from you! This is a great role for someone...


  • Manchester, United Kingdom Celebree School of Elkridge Full time

    About the RoleCelebree School of Elkridge invites applications for the position of Strategic Learning Leader. We are seeking an experienced professional to lead the launch of our new alternative learning environment and drive innovation in our educational provision.The successful candidate will have a strong background in ICT and SEND, as well as experience...


  • Manchester, United Kingdom DX Delivery Full time

    Job DescriptionAs a driver for multi drop delivery, you will be responsible for transporting products safely to customers' premises.You will need to have good geographical knowledge and take pride in delivering exceptional customer service.The role involves problem-solving and building rapport with customers to ensure their needs are met.


  • Manchester, United Kingdom Bureau Veritas Full time

    **An award-winning employer**, our people are **trusted and responsible**, believing in what they do with a clear commitment to contribute to transforming the world we live in and **shaping a world of trust.** Bureau Veritas operates in a wide range of sectors, delivering Testing, Inspection and Certification services to some of the world’s biggest...


  • Manchester, United Kingdom Foodhub Full time

    Job DescriptionWe are seeking a highly skilled ICT Field Technician to join our team at Foodhub. As an ICT Field Technician, you will be responsible for providing technical support to clients across the UK.Key Responsibilities:Dealing with client escalations and resolving technical issues in a timely manner.Visiting clients nationwide as required to provide...


  • Manchester, United Kingdom ANS Group Full time

    **What is the point of this role?** The role of an ICT Apprenticeship Assessor is to be responsible for the assessment and progress of each learner and ensure the effectiveness of the learning experience of each apprentice through to End Point Assessment (EPA). You create, strengthen and own relationships with Apprentices by managing the progression of the...


  • Manchester, United Kingdom Sudlows Full time

    We are seeking an experienced ICT Infrastructure Project Director to lead our UK & EMEA projects. As a key member of our EU Operations Team, you will be responsible for overseeing site teams to deliver multi-disciplined projects.The ideal candidate will have at least 4 years of experience as a Project Manager on projects up to £1m and hold strong leadership...


  • Manchester, United Kingdom Egencia Full time

    Egencia (an Amex GBT company) is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Team...


  • Manchester, United Kingdom American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Team Leader Role at...


  • Manchester, United Kingdom Sudlows Full time

    We are recruiting a talented Infrastructure Delivery Head to lead the delivery of our ICT Infrastructure and Smart Technology projects across the UK & EMEA. As a key leader in our team, you will be responsible for overseeing project delivery, managing project programmes, and ensuring timely completion within budget.About the Role:Salary: £70,000 -...