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Swindon, Swindon, United Kingdom QA Full timeUnlock Your Potential as a Customer Service CoordinatorLocation: Swindon, hybrid: 2 - 3 days in officeContract: Full time, 37.5 hrs per weekPackage: competitive + benefitsAt QA, we're passionate about empowering individuals to reach their full potential. As a Customer Service Coordinator, you'll play a vital role in delivering exceptional support to our...
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Customer Service Liaison
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Swindon, Swindon, United Kingdom QA Full timeUnlock Your Potential as a Customer Service CoordinatorLocation: Swindon, hybrid: 2 - 3 days in officeContract: Full time, 37.5 hrs per weekPackage: competitive + benefitsAt QA, we're passionate about empowering individuals to reach their full potential. As a Customer Service Coordinator, you'll play a vital role in delivering exceptional support to our...
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Customer Service Liaison
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Customer Service Coordinator
2 months ago
About the Role:
McCarthy Stone is seeking a highly organized and proactive part-time Administrator to play a vital role in our stunning development. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our residents, colleagues, and visitors.
Key Responsibilities:
- Welcoming visitors to the Estate office and ensuring a high level of service is provided.
- Managing incoming calls and enquiries in a professional and courteous manner.
- Producing accurate and timely letters and correspondence.
- Managing lunch bookings and ensuring these are passed to the Catering Manager.
- Coordinating and distributing our newsletter on a monthly basis and updating the bulletin board.
- Organizing bookings of the Guest Suite and ensuring it is made ready for the next guests.
- Providing administrative support to the Estates Manager.
Requirements:
- A caring and friendly personality who wants to make a difference for our residents.
- Previous experience in an administrative role or supporting customer service is desirable, but not essential. Full training will be provided.
- Ability to be considerate, patient, and professional, especially in a busy office environment.
- Clear and confident communication skills and experience of using Microsoft Office.
- A hardworking and diligent nature with a good timekeeper.
Why Join Us:
McCarthy Stone has been officially recognized as a great place to work. This is a rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.
