Retail Operations Manager

2 weeks ago


London, Greater London, United Kingdom Beard Surgeon Full time
Job Summary
Kiosk Performance Leader - Beard Surgeon
We are seeking a skilled Retail Operations Manager to oversee the performance and success of our kiosks in Westfield, Stratford, and White City. As Kiosk Performance Leader, you will be responsible for strategic planning, operational management, financial oversight, and ensuring that our kiosks meet company standards and objectives.

About the Role
This is an exciting opportunity to join Beard Surgeon, a rapidly growing company specializing in fragranced grooming products. You will work closely with our team to develop and implement strategies to achieve sales targets and boost profitability. Your key responsibilities will include supporting sales activities, motivating the team to meet and exceed goals, overseeing recruitment and training, monitoring sales performance, managing budgets, and addressing customer complaints effectively.

Requirements
To succeed in this role, you will need a degree in business or retail management, 2+ years of retail management experience, and demonstrated leadership and organizational abilities. Strong communication and problem-solving skills are essential, as well as the ability to work varied hours, including weekends, and travel between kiosks. A competitive salary starting at £23,000, rising to £25,000 after a successful probation period, plus a performance bonus scheme and opportunities for career growth make this a compelling offer.

About Us
Beard Surgeon offers a range of natural, nourishing products enriched with ingredients that repair and activate hair follicles, promoting accelerated hair growth. Our scented oils provide a smooth, soft, and shiny beard, making customers stand out. We are known for being the top choice for scented hair and beard oils with worldwide delivery. With flexible working arrangements, including work-from-home days and rotating weekend shifts, we offer a great work-life balance.

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