Retail Operations Manager

17 hours ago


London, Greater London, United Kingdom Partner Retail Services Limited Full time
Job Description
We are seeking an experienced Retail Operations Manager to join our team at Partner Retail Services Limited. This is a challenging and rewarding role that requires a strong commercial focus, excellent leadership skills, and a passion for delivering exceptional customer experiences.

About Us
We are a leading retail solutions provider, partnering with Samsung UK to deliver innovative end-to-end retail experiences. Our mission is to exceed customer expectations by providing exceptional products and services.

The Role
You will oversee the day-to-day operations of our stores, ensuring seamless execution of our business strategies. Your expertise will drive sales growth, enhance customer experience, and maintain high standards of store presentation. Key responsibilities include:
  • Leading and developing a team of sales colleagues to achieve sales targets and excellent customer service
  • Implementing and maintaining effective operational processes to ensure efficiency and productivity
  • Monitoring and analyzing sales performance, customer feedback, and market trends to inform business decisions
  • Maintaining high standards of store presentation, including visual merchandising and stock management

Key Responsibilities
Our ideal candidate will have a proven track record in retail management, with experience in sales leadership and team development. They will possess excellent communication and interpersonal skills, with the ability to inspire and motivate teams. Strong analytical and problem-solving skills are essential, along with a passion for delivering exceptional customer experiences and driving sales growth.

Benefits
We offer a competitive salary of £51,500 - £57,500, plus bonuses up to 20% of base salary. Additional benefits include Samsung employee discounts, birthday holiday, perks and rewards, monthly bonus potential, and well-being tools.

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