Retail Operations Manager

1 day ago


London, Greater London, United Kingdom C2 Recruitment - Retail, Hospitality & Charity Specialists Full time
Job Summary

We are seeking a seasoned Senior Store Manager to lead our key store in Crouch End. As a Senior Retail Professional, you will be responsible for driving store performance, leading a team of dedicated staff and volunteers, and fostering strong relationships with the local community.

About You

To succeed in this role, you will need proven experience as a Store Manager, ideally within charity retail or the broader retail sector. Strong leadership and communication skills are essential, along with the ability to inspire and engage your team and customers. A track record of hitting KPIs and working to financial targets in a fast-paced environment is also crucial.

Key Responsibilities

Your duties will include collaborating with the Area Manager to ensure optimal stock levels and overseeing store maintenance and health & safety. You will drive store performance by delivering on financial and contribution targets, lead, coach, and motivate your team to achieve KPIs, and provide outstanding customer service. Additionally, you will recruit, train, and manage staff and volunteers, foster a supportive and high-performing team environment, implement effective visual merchandising, engage with the local community, and spearhead initiatives to attract donations and grow the store's volunteer base.

What We Offer

This is a competitive opportunity that includes a salary up to £28,000, depending on experience. You will also have career growth opportunities within our rapidly expanding charity retailer, where we value our people and the local community. If you are ready to take the next step in your retail career and want to make a difference, we encourage you to apply.

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