Festive Retail Champion

4 weeks ago


Leicester, Leicester, United Kingdom Jo Malone London Full time

About Jo Malone London

Jo Malone London is a leading luxury fragrance brand seeking enthusiastic and passionate individuals to join our teams on a temporary basis during our most exciting period.

As a Christmas Team Member, you will join our vibrant store teams for our peak trading period. During your time with us, you will have the opportunity to engage with our customers, maximise sales and be a part of our highly performing teams.

Role Responsibility

Our ideal candidate will deliver exceptional customer experience, building rapport and exceeding expectations. They will also contribute to daily and weekly store targets during our Peak Trading period, support colleagues, and work as part of a team focused on creating a memorable customer experience.

Key Responsibilities:

  • Educate customers on product features and benefits
  • Adhere to all store/company retail housekeeping, health & safety and security standards
  • Make our stores peak ready by supporting the management team with visual merchandising changes and stock management
  • Follow Brand/store procedures when receiving, checking, unpacking deliveries, actioning stock movements, and following replenishment process
  • Keep up to date on company/store information by means of Workplace, team briefs, or any other forums the Brand utilizes

What We Offer

As a Christmas Team Member, you will enjoy flexibility in your role, with a range of rotas and contracts to meet a number of schedules. You will also receive a staff discount of up to 50% off our amazing products, as well as brand incentives for your service to us, such as commission structures and referral bonuses.

Requirements

Our ideal candidate will be passionate and enthusiastic about our brands, with great communication skills and the ability to positively engage with our customers. They will also have flexibility to work across peak in the six weeks leading up to Christmas, a positive outlook and accommodating, can-do attitude, and be responsive to business needs.

Estimated Salary

£9.50 - £10.50 per hour, depending on experience. Our stores are located in Market Harborough, and we offer a range of benefits, including flexibility, staff discount, and brand incentives.



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