Client Support Expert

2 months ago


Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a skilled Client Support Expert to provide exceptional support to our customers. Key responsibilities include:

  • Handling customer inquiries and resolving issues efficiently.
  • Providing accurate product information and answering customer queries.
  • Collaborating with internal teams to ensure seamless customer experiences.
  • Managing customer orders and account information.
  • Documenting customer interactions and follow-up tasks.

Requirements:

  • Previous customer service experience is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work independently and as part of a team.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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