Guest Services Supervisor

6 days ago

Leicester, Leicester, United Kingdom Valor Hospitality Europe Full time
Guest Services Supervisor Role

This is a fantastic opportunity to join our team as a Guest Services Supervisor, where you will be responsible for providing exceptional customer service and ensuring a smooth guest experience.

As a Guest Services Supervisor, you will be the first point of contact for our guests, setting the tone for their stay. You will be required to provide information about hotel services, facilities, and the local area, as well as offer assistance with any queries or concerns.

Key responsibilities include managing a small team, consistently demonstrating a can-do attitude, and being flexible with working hours, including evenings and weekends.

We offer a range of benefits, including competitive rates of pay, exclusive discounts for you and your friends and family, and access to nationally recognized apprenticeships.

As a Guest Services Supervisor, you will be part of a dynamic team that is passionate about delivering exceptional customer service and providing a warm welcome to our guests.

Key Benefits
  • Competitive rates of pay
  • Exclusive discounts for you and your friends and family
  • Access to nationally recognized apprenticeships
  • A range of benefits to support your health and wellbeing
  • Opportunities for career growth and development

About Valor Hospitality Europe

We are a leading hospitality company with a portfolio of 34 hotels across the UK. We are committed to delivering exceptional customer service and providing a warm welcome to our guests.

We offer a range of benefits and opportunities for career growth and development, making us an ideal employer for those looking to start or advance their hospitality career.

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