Sales and Service Representative

3 weeks ago


Edinburgh, Edinburgh, United Kingdom COS Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Representative. As a Sales and Service Representative, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Process sales transactions, handling cash, credit card payments, and other payment methods.
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals, promotions, and sales.
  • Contribute to a positive and inclusive store environment, working collaboratively with colleagues to achieve sales targets and provide exceptional customer service.

Requirements:

  • Previous experience in customer service or sales is preferred, but not essential.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy when handling cash and credit card transactions.

About COS:

COS is a fashion brand that offers innovative design, elevated essentials, and wardrobe icons. We are committed to providing exceptional customer service and creating a positive and inclusive store environment.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A fun and dynamic work environment, with a team of like-minded individuals who share our values.


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