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Account Manager

2 months ago

Basingstoke, Hampshire, United Kingdom Master Control Full time
Job Title: Account Manager

MasterControl is seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for working with our existing customers to identify new opportunities for product growth. This is a sales position that requires a consultative approach to develop relationships with current customers and create strategic plans to expand MasterControl's presence in their organizations.

Key Responsibilities:
  • Outbound customer prospecting to develop targeted opportunities
  • Spearhead customer relationship activities to drive growth and expansion
  • Maintain accurate customer account data in contact management software
  • Develop strategic plans to grow customer product use and uptake
  • Create, maintain, forecast, and report on opportunities using contact management software
  • Facilitate new programs, messages, campaigns, and offerings to drive business growth
  • Troubleshoot client issues and coordinate with needed MasterControl departments for resolution
Requirements:
  • Software sales and/or marketing experience is required
  • Excellent communication skills, both written and oral, are required
  • The ability to understand, implement, create, and communicate standard operating procedures for job functions is required
  • Proficiency using MS Office (Word, Excel, PowerPoint), computer systems, and communication tools are required
  • Ability to complete projects by critical deadlines
  • Knowledge of the Life Sciences, Medical Devices, and Manufacturing industries is preferred
  • Experience with Salesforce is preferred
  • Past software sales experience preferred
What We Offer:
  • Competitive salaries
  • Private Medical Insurance
  • Optional Dental Plan
  • Group Life Insurance
  • Pension Scheme
  • Great Flexibility
  • Wellness Programs (every employee gets a Fitbit)

Applicants must be currently authorized to work in the UK.