Technical Support Professional

3 hours ago


Preston, Lancashire, United Kingdom Westmorland and Furness Council Full time
Service Support Officer:
We are seeking a highly motivated and organised individual to fill the role of Service Support Officer at Westmorland and Furness Council. In this position, you will be responsible for providing administrative support for IT Service Management (ITSM) processes, managing ICT procurement requests, and maintaining service quality through regular reviews and implementation of best practices in ITIL methodologies.

Key Tasks:
• Coordinating IT service management processes and procedures
• Facilitating communication between technical teams and users
• Supporting continuous service improvement initiatives
• Ensuring compliance with ITIL standards and best practices

What You'll Get:
A salary of £38,000 per annum, along with opportunities for career growth and development in a supportive and dynamic environment.

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