Director of Service Delivery

2 weeks ago

Wokingham, Wokingham, United Kingdom Optalis Full time

Job Title: Director of Service Delivery

About the Role:

Optalis is seeking an experienced and inspirational leader to join our team as Director of Service Delivery. As a key member of our leadership team, you will be responsible for providing high-quality, innovative, and personalized services to adults and older people with a range of needs.

Key Responsibilities:

  • Provide sound operational oversight of personalized services to promote the rights, independence, and aspirations of customers.
  • Ensure services are delivered based on a strong ethos of quality, compliance, and value.
  • Support care governance around regulatory compliance through a system of quality assurance, continuous learning, and ensuring application of relevant regulations.
  • Lead the development and implementation of strategies to achieve 'Outstanding' ratings across services.

Requirements:

  • A recognized health and social care professional/degree-level qualification or equivalent.
  • Holding a leadership qualification or willingness to undergo training.
  • Knowledge of the legal and policy framework as it relates to adult social care, including Safeguarding, Best Interests, and Deprivation of Liberty Safeguards.
  • Sound knowledge of managing complex and volatile budgets.
  • Knowledge, experience, and skill in dealing with sensitive issues such as abuse, loss, bereavement, and situations of risk.
  • Knowledge of the principles of change/performance management and service development/business planning.

What We Offer:

As a Director of Service Delivery at Optalis, you will have the opportunity to work with a talented team of professionals who are passionate about delivering high-quality services to our customers. We offer a competitive salary and a range of benefits, including opportunities for professional development and growth.

How to Apply:

If you are a motivated and experienced leader who is passionate about delivering high-quality services, please submit your application, including your CV and a covering letter, to Alison Reeves.

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