Strategic Operations Director

3 weeks ago


Chigwell, Essex, United Kingdom Topgolf Limited Full time

We are seeking a Strategic Operations Director to lead our team at Topgolf Limited. This is a senior leadership role that requires a proven track record of success in leading high-performing teams. The successful candidate will have excellent communication, interpersonal, and problem-solving skills, as well as strong organizational and time-management abilities.

Job Responsibilities:
  • Provide strategic guidance to team members to achieve performance targets.
  • Monitor and evaluate team performance, providing regular feedback and coaching.
  • Collaborate with other departments to ensure seamless workflow and quality service delivery.
  • Identify and resolve operational issues and guest concerns promptly.
  • Promote a positive and inclusive team culture, fostering associate engagement and development.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Prepare and present regular reports on team performance and key metrics.
Critical Skills & Experience Requirements:
  • High school diploma or equivalent work experience.
  • Proven experience in a leadership or supervisory role.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational and time-management abilities.
  • Ability to motivate and inspire a diverse team to achieve goals.
  • Proficiency in relevant software and tools.
  • Knowledge of industry-specific regulations and best practices.
  • Availability to work varied shifts, including evenings, weekends, and holidays.
  • Ability to stand and walk for long periods of time, including maneuvering up and down stairs.
Salary:$60,000 - $80,000 per year, depending on experience.

The estimated salary range is based on the national average for this role and location. We offer a competitive compensation package, including benefits and opportunities for career growth and development.



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