Customer Service Technician

7 days ago

Bournemouth, Bournemouth, United Kingdom M Group Services Full time
About The Role

Morrison Water Services is seeking a skilled Customer Leakage Technician to join our team in Bournemouth, working on our South West Water contract. As a valued member of our team, you will be responsible for identifying and resolving customer leakage issues, working closely with our contract partners to deploy the latest technology and innovations.

Key Responsibilities
  • Complete classroom and on-the-job training to develop your skills and knowledge
  • Work with experienced technicians to identify and resolve customer leakage issues
  • Engage with members of the public and our clients to provide excellent customer service
  • Collaborate with our contract partners to deploy the latest technology and innovations
Requirements
  • Hold a current driving license
  • Be a self-starter with the ability to manage multiple projects
  • Have an inquisitive approach to problem-solving and be able to work independently
  • Be able to take ownership of problems and tasks, seeing them through to completion
  • Have good time management skills to meet stringent timescales and targets
What We Offer
  • Contributory Pension Scheme
  • Company Van and Fuel Card (Business Use Only)
  • Access to our retail discounts portal
  • Cycle to work Scheme
  • Enhanced Maternity and Paternity leave
  • 21 days' annual leave plus 8 days' bank holiday, rising to 25 with continuous service
About Us

M Group Services delivers a range of essential infrastructure services within the water, energy, transport, and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency, and customer service.

We recognize and value the benefits from our workforce diversity and work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

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