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Customer Service Technician

2 months ago

Bournemouth, Bournemouth, United Kingdom M Group Services Full time
About The Role

Morrison Water Services is seeking a skilled Customer Leakage Technician to join our team in Bournemouth, working on our South West Water contract. As a valued member of our team, you will be responsible for identifying and resolving customer leakage issues, working closely with our contract partners to deploy the latest technology and innovations.

Key Responsibilities
  • Complete classroom and on-the-job training to develop your skills and knowledge
  • Work with experienced technicians to identify and resolve customer leakage issues
  • Engage with members of the public and our clients to provide excellent customer service
  • Collaborate with our contract partners to deploy the latest technology and innovations
Requirements
  • Hold a current driving license
  • Be a self-starter with the ability to manage multiple projects
  • Have an inquisitive approach to problem-solving and be able to work independently
  • Be able to take ownership of problems and tasks, seeing them through to completion
  • Have good time management skills to meet stringent timescales and targets
What We Offer
  • Contributory Pension Scheme
  • Company Van and Fuel Card (Business Use Only)
  • Access to our retail discounts portal
  • Cycle to work Scheme
  • Enhanced Maternity and Paternity leave
  • 21 days' annual leave plus 8 days' bank holiday, rising to 25 with continuous service
Our Vision

At Morrison Water Services, we're proud of our positive culture and commitment to safety. We believe in delivering a high-performing, sustainable workforce that supports our clients effectively. People stay with our business because of the opportunities for growth and development, our inclusive culture, and our dedication to providing a safe and supportive work environment.