Care Manager

2 weeks ago

London, Greater London, United Kingdom Care Outlook Ltd Full time £23,500 - £25,000
Care Coordinator Job Description

Care Outlook Ltd is seeking a highly motivated and experienced Care Coordinator to join our team in Greenwich. As a Care Coordinator, you will play a vital role in maintaining and developing our domiciliary service, ensuring the highest quality support for our service users.

Key Responsibilities:

  • Roster and template care calls using an electronic system
  • Direct management of the care team, monitoring staff development through supervisions, appraisals, and training
  • Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users' needs and aspirations
  • Ensuring care assessments, care, and risk planning meet best practice and customers' aspirations
  • Providing care services to service users in an emergency, arranging emergency cover when required, and covering all/any calls reasonably required
  • Ensuring telephones are answered promptly, and people are spoken to in a polite and respectful manner
  • Working alongside the Branch Manager to ensure all quality standards, complaints, and comments are dealt with promptly
  • Participating in the paid on-call rota
  • Implementing measures to comply with CQC regulations and working to achieve the best care standards possible

What We Offer:

  • Company-issued mobile phone
  • Ongoing support and professional development
  • 20 days' holiday plus bank holidays
  • Opportunity to work in an expanding leading home care provider

We are looking for a Care Coordinator who is:

  • 100% committed to helping improve the quality of life of vulnerable people
  • Knowledgeable about CQC standards and CQC compliance
  • Experienced with rostering care calls on an electronic system
  • Experienced in care coordinating or 2 years' working within health and social care
  • Full driving license and access to a vehicle (preferred)
  • NVQ Level 3 Health and Social Care (preferred)

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