Strategic Resource Planner

4 weeks ago


Glasgow, Glasgow City, United Kingdom NHS 24 Full time

Job Opportunity:

We are seeking an experienced resource planner to join our team at NHS 24.

About the Role:

This is a fixed-term opportunity with the potential to last for up to 12 months.

As a resource planner, you will be responsible for forecasting, scheduling, and shrinkage management within our contact centre environment.

Key Responsibilities:

  • Develop and implement effective forecasting and scheduling strategies
  • Manage and analyse data to inform planning decisions
  • Collaborate with the team to achieve results and improve performance

Requirements:

To be successful in this role, you will need:

  • Strong technical knowledge of forecasting, scheduling, and shrinkage management
  • Experience working in a contact centre environment
  • Excellent communication and teamwork skills

What We Offer:

NHS 24 is a dynamic and supportive organisation, offering a range of benefits and opportunities for professional development.

We are committed to creating a positive and inclusive work environment, where everyone has the opportunity to thrive.



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