Strategic Resource Planner
4 weeks ago
Job Opportunity:
We are seeking an experienced resource planner to join our team at NHS 24.
About the Role:
This is a fixed-term opportunity with the potential to last for up to 12 months.
As a resource planner, you will be responsible for forecasting, scheduling, and shrinkage management within our contact centre environment.
Key Responsibilities:
- Develop and implement effective forecasting and scheduling strategies
- Manage and analyse data to inform planning decisions
- Collaborate with the team to achieve results and improve performance
Requirements:
To be successful in this role, you will need:
- Strong technical knowledge of forecasting, scheduling, and shrinkage management
- Experience working in a contact centre environment
- Excellent communication and teamwork skills
What We Offer:
NHS 24 is a dynamic and supportive organisation, offering a range of benefits and opportunities for professional development.
We are committed to creating a positive and inclusive work environment, where everyone has the opportunity to thrive.
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