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Facilities Operations Manager

2 months ago

Wantage, Oxfordshire, United Kingdom Concept Technical Resources Full time

Join Concept Technical Resources, a leading provider of facilities management services, and take on the exciting role of Facilities Operations Manager - Site Coordinator.

We are seeking a highly motivated and experienced professional to manage our operations at contract level, ensuring that all requirements are met. The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.

This is a permanent opportunity, based in Wantage/Oxfordshire, with an estimated salary range of £30K-£35K per annum, dependent on experience. As a key member of our team, you will be responsible for providing operational support, managing budgets, and reporting on performance metrics.

About the Role:

  • Operational planning at contract level, ensuring all operational requirements are met.
  • Client interface, including listening to clients, taking notes, and investigating issues.
  • Management of directly employed staff, including recruitment, training, and performance management.
  • Collation and reporting of management information and development of management systems.
  • Contact point for enquiries from Calber departments.
  • Stock control, provision, and maintenance of site reference manuals.
  • Risk assessments and environmental procedures compliance.
  • Establishment of excellent interpersonal relationships with clients, suppliers, employees, and outside agencies.

Key Responsibilities:

  1. Provision of operational support at contract level, ensuring all operational requirements are met.
  2. Operational planning at contract level, with responsibility for contract performance and monitoring.
  3. Client interface, including listening to clients, taking notes, and investigating issues.
  4. Management of all directly employed staff, including recruitment, training, and performance management.
  5. Management of budgets, in liaison with the Operations Manager.
  6. Collation and reporting of management information and development of management systems.
  7. Provision and maintenance of site reference manuals, including Health & Safety documentation.
  8. Carrying out risk assessments as required.

Required Skills and Qualifications:

  • Good understanding of numeracy and literacy.
  • Excellent negotiation skills.
  • Willingness to take responsibility.
  • Professional attitude and good general awareness.
  • Friendly and helpful.
  • Excellent communication and organization skills.
  • Confident team leader.
  • IT skills.
  • Ability to learn quickly.
  • Ability to interpret information.
  • Awareness of need for strict confidentiality.
  • Good attention to detail.
  • Hands-on approach.
  • Positive outlook.
  • Good sense of humour.
  • Self-confident, resourceful, and innovative.
  • Copes well under pressure.
  • Excellent social and interpersonal skills.
  • Calm and methodical approach.

Benefits:

  • 25 days holiday plus 8 public holidays.
  • Pension contribution minimum (3%).
  • Employee Recognition Scheme.
  • Cycle to work scheme.
  • Employee referral scheme.

About Concept Technical Resources:

We are committed to providing excellent services to our clients, and we are seeking like-minded individuals to join our team. If you are passionate about delivering high-quality results and working collaboratively with others, please apply for this exciting opportunity.