CRM Manager

3 days ago

Maidenhead, Windsor and Maidenhead, United Kingdom The Rank Group Full time
About the Role

We are seeking a highly skilled CRM Manager to join our team at The Rank Group. As a key member of our marketing department, you will be responsible for driving revenue growth through effective retention, upsell, and cross-sell campaigns.

Key Responsibilities
  • Develop and execute cross-channel customer contact strategies to enhance customer experiences and drive multi-channel revenue.
  • Analyse the performance of our customer marketing activities and conduct thorough post-campaign analyses to evaluate key financial and customer behaviour indicators.
  • Work closely with cross-functional teams to develop and execute cross-channel customer contact strategies.
  • Maintain the quality and consistency of our CRM programs across the brand portfolio.
Requirements
  • Demonstratable experience in interpreting data and turning it into insightful campaign executions.
  • Strong Excel skills required.
  • Ability to identify and prioritise stakeholders with effective communications skills.
  • Demonstrates determination and purpose to deliver and achieve the best results for the organisation.
  • Experience with Adobe Campaign or other large-scale ESPs delivering complex automation flows.
  • Basic technical HTML or SQL knowledge.
What We Offer

We offer a fantastic salary combined with some leading benefits. We're committed to your growth and development, providing opportunities for leadership training and cutting-edge industry certifications. Immerse yourself in new cultures and gain international exposure through our global business.

We're an inclusive employer, ensuring fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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