Centre Manager
1 week ago
Job Summary
We are seeking an experienced Centre Manager to join our team at Blue Arrow Tooting. As a Centre Manager, you will be responsible for ensuring that our customers have the best experience in our Serviced Office environment.
Key Responsibilities
- Manage the day-to-day operations of our Flexible Workspace locations, including securing new business and providing administration and practical support for tenants moving out.
- Ensure that all building occupants comply with our building regulations, providing orderly and conflict-free workspace for all users.
- Issue parking permits, maintain records, and deal with related parking issues and charges.
- Report building maintenance issues to the on-site maintenance team or Head Office as necessary.
- Cover reception, deal with phone calls, process incoming post/deliveries, and keep the reception office tidy and post trays labelled.
- Keep all building noticeboards up to date and manage meeting room bookings.
- Order building consumables and monitor cleaning standards, reporting material issues to Head Office.
Requirements
- Sales experience, ideally in property letting or a similar commercial sector.
- Customer services working experience with a good understanding of commercial business environments.
- Diary management skills to work efficiently and ensure coverage and regular visits across all designated buildings.
- Flexibility to work across multiple sites and adjust schedule to meet changing priorities and urgent demands.
- Good negotiation and conflict resolution skills, confident to deal with customer and supplier queries face to face and over the telephone.
- Good understanding of compliance practices and recordkeeping for commercial Health & Safety, Fire Safety, and Asbestos regulations.
- Self-motivated with the initiative to work independently using common sense.
- Good time management skills and the ability to prioritize and work under pressure.
- Clear and accurate written and spoken English skills.
- High level of numeracy.
- Good administration and organisational skills to manage workload and paperwork effectively.
- High level of computer literacy to use a CRM system and solid experience of using Microsoft Office Excel, Word, and Outlook.
About Us
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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