Automotive Centre Lead

3 weeks ago


London, Greater London, United Kingdom TPS MSX International Full time

About TPS


TPS / MSX International is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating a motivating and inclusive workplace where people are recognised, rewarded, and encouraged to embark on a journey of Learning and Development. As part of the Volkswagen Group, we share a commitment to excellence in customer service, developing strategic plans, and ensuring all processes are in place to run a successful business.

The estimated salary for this role is £55,000 - £65,000 per annum, depending on experience.

Job Description
  • Liaise with Volkswagen Group UK to ensure timely delivery of Genuine Parts and products to customers.
  • Motivate and lead a team of professionals to achieve business objectives and deliver exceptional customer service.
  • Monitor business performance, identify opportunities for improvement, and take action for any deviations from targets.
  • Analyse internal and external market data to understand potential sales opportunities and develop strategies to capture them.
Required Skills and Qualifications
  • A passion for delivering excellent customer service and the automotive industry.
  • High degree of IT literacy and proficiency in MS Office.
  • Strong leadership and management skills, with experience of managing a team.
Benefits
  • A motivating and inclusive workplace where talent is truly recognised and rewarded.
  • Ongoing Learning and Development opportunities.
  • A competitive salary package.

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