Property Account Manager

3 days ago


London, Greater London, United Kingdom On The House Full time

Job Overview

We are seeking a skilled Account Manager with expertise in property management and sales to join our team at On The House Limited. This role involves building strong relationships with clients, identifying growth opportunities, and delivering exceptional customer service.

Key Responsibilities:

  • Act as the central point of contact for client enquiries, nurturing relationships and understanding client needs.
  • Work collaboratively across departments to ensure cohesive customer support and satisfaction.
  • Analyse customer accounts to identify growth opportunities and recommend tailored solutions.
  • Prepare regular reports on account health and client satisfaction to drive continuous improvement.
  • Exceed expectations in delivering high standards of service, always seeking to go above and beyond for our clients.

Requirements:

  • Proven experience in property management, maintenance, or a similar client-focused role.
  • Strong communication skills, both written and verbal, and confidence in client-facing interactions.
  • A proactive, enthusiastic attitude and accountability in delivering results.

Compensation and Benefits:

  • Base Salary: £28,000 - £35,000 per year, depending on experience.
  • Performance-Related Pay: Monthly targeted commission.
  • Additional Pay: Generous holiday allowance, commission pay, pension scheme.


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