HR Shared Service Specialist

4 days ago

West Berkshire, United Kingdom Proclinical Staffing Full time
Job Title: Global HR Operations Professional

We are seeking an experienced professional to support our clients in their human resources operations, working closely with a pharmaceutical company.

About the Role:

  • Provide exceptional support to internal customers through the HR Helpdesk, ensuring timely and high-quality services.
  • Manage inquiries related to benefits, programs, policies, systems, HR data, transactions, and training with accuracy and professionalism.
  • Collaborate with the team on global and regional HR initiatives, including Global Wellness Week and other annual HR programs.
  • Contribute to the development and management of the HR Information Repository.
  • Maintain accurate and up-to-date employee records and ensure compliance with audit processes.
  • Support global mobility and immigration efforts by providing expert guidance.
  • Perform regular audits on HR processes, employee data, and documentation to ensure adherence to regulatory requirements.

Key Skills and Requirements:

  • A minimum of [insert years] years of experience in HR Shared Services, HR Operations, or similar roles within a global or multi-regional organization.
  • Strong understanding of HR processes, policies, and procedures, with the ability to adapt to changing environments.
  • Experience in managing or supporting HR ticketing systems (e.g., ServiceNow, Success Factors) is highly desirable.
  • Outstanding customer service skills, with the ability to deliver high-quality HR support in a fast-paced environment.
  • High attention to detail and strong organizational skills, with excellent communication and interpersonal abilities.

Why Work with Us?

We are a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Our team is dedicated to delivering outstanding results and building long-term relationships with our clients and candidates.

Estimated Salary Range: $60,000 - $80,000 per annum, depending on location and experience.

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