Global HR Operations Specialist
3 days ago
Proclinical, a leading life sciences recruiter, is seeking an experienced HR Shared Service Specialist to support the efficient operation of the HR Shared Services function. This role requires delivering timely, high-quality services to internal customers and contributing to various global HR programs and process improvement initiatives.
Key Responsibilities:
- Provide high-quality, timely, and consistent support for internal customers through the HR Helpdesk.
- Handle inquiries related to benefits, programs, policies, systems, HR data, transactions, and training.
- Support the team in functional and technical management of the HR Helpdesk.
- Collaborate on global and regional HR initiatives, such as Global Wellness Week, and other annual HR programs.
- Maintain accurate and up-to-date employee records and support audit processes.
- Assist in maintaining and updating the company's HR intranet site.
- Support global mobility and immigration efforts.
- Perform regular audits on HR processes, employee data, and documentation to ensure compliance.
Requirements:
- Experience in HR Shared Services, HR Operations, or similar roles within a global or multi-regional organization.
- Strong understanding of HR processes, policies, and procedures.
- Experience in managing or supporting HR ticketing systems (e.g., ServiceNow, Success Factors) is preferred.
- Strong customer service orientation with ability to deliver high-quality HR support in a fast-paced environment.
- High attention to detail and strong organizational skills.
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience.
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