HR Service Delivery Manager
1 day ago
A career opportunity has arisen at Proclinical Staffing for an HR Shared Service Specialist to join our team. The successful candidate will be responsible for providing high-quality support to internal customers and contributing to various global HR initiatives.
Job Summary:
- Deliver timely, high-quality services to internal customers through the HR Helpdesk.
- Handle inquiries related to benefits, programs, policies, systems, HR data, transactions, and training.
- Support the team in functional and technical management of the HR Helpdesk.
Requirements:
- Experience in HR Shared Services, HR Operations, or similar roles within a global or multi-regional organization.
- Strong understanding of HR processes, policies, and procedures.
- Experience in managing or supporting HR ticketing systems (e.g., ServiceNow, Success Factors) is preferred.
- Strong customer service orientation with ability to deliver high-quality HR support in a fast-paced environment.
- High attention to detail and strong organizational skills.
The estimated salary for this role is $70,000 - $90,000 per year.
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