Orthopaedic Department Administrative Assistant
3 weeks ago
About the Role
We are seeking a highly organized and communicative individual to join our Orthopaedic Outpatient Department as an Administrative Assistant. The successful candidate will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.
Main Responsibilities
- Provide a warm and welcoming reception service to patients and visitors, ensuring effective communication at all times.
- Manage patient appointments, including making and amending bookings as required.
- Process patient data and maintain accurate records, adhering to confidentiality and data protection guidelines.
- Collaborate with nursing and support staff to ensure seamless patient care and efficient clinic operations.
- Perform administrative tasks, such as reporting and referral letter escalation, within agreed timescales.
- Contribute to a positive and supportive team environment, providing cover for colleagues during sickness, absence, or annual leave.
About Us
Harrogate and District NHS Foundation Trust is a leading healthcare provider, committed to delivering outstanding care to our patients and staff. We value kindness, integrity, teamwork, and equality, and we are seeking like-minded individuals to join our team.
What We Offer
- A supportive culture that encourages colleagues to bring their whole selves to work.
- Regular appraisals and recognition of achievements through our Making a Difference and Team of the Month Awards.
- A wide range of staff benefits, including an Employee Assistance Programme, counselling service, and fast-track Physiotherapy service.
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