Orthopaedic Outpatients Department Clerk
7 days ago
About the Role
The Orthopaedic Outpatients Department Clerk will provide administrative support to the department, ensuring the smooth operation of daily activities. This role involves working with a team of nursing and support staff, plaster technicians, and other members of the multidisciplinary team within orthopaedics.
Main Responsibilities
- Perform reception desk duties, dealing with patient enquiries, directing patients to waiting areas, and ensuring effective communication at all times.
- Answer the telephone and take messages.
- Report to the department manager items for repair and liaise with the works department by following agreed procedures.
- Make appointments as and when required.
- Liaise with other departments and disciplines.
- Ensure reports and referral letters are escalated to the appropriate people/departments within timescales.
- Prioritise workload and work on own initiative.
- Ensure case notes are assembled following written guidelines and documentation contained therein is correct.
- Provide appropriate cover for other department clerks as required during sickness, absence, and annual leave.
- Assist with maintaining Health and Safety at work.
- Assist with COSHH assessment.
- Maintain and update the patient PCS computer system.
- Comply with the requirements of the Caldicott Report, Data Protection Act, Access to Health Records Act, and subsequent legislation issued in relation to computer retained data, preserving the confidentiality of patient identifiable data at all times.
- Attend and complete mandatory training as per your ESR requirements.
- Independently organise the department's administration processes efficiently in a complex, changing environment, seeking support where necessary.
- Manage multiple tasks, ensuring deadlines are met.
About Us
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds, and parts of the North East.
At HDFT, we provide outstanding care to both our patients and our staff and value Kindness, Integrity, Teamwork, and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you.
We Offer Colleagues
- A supportive culture so colleagues can bring their whole selves to work.
- Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
- Employee Support and wellbeing - we offer a wide range of staff benefits, including an Employee Assistance Programme, counselling service, and a fast-track Physiotherapy service.
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Orthopaedic Outpatients Department Clerk
1 month ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Orthopaedic Outpatients Department Clerk. As a key member of our administration team, you will be responsible for providing exceptional patient care and support to our patients and visitors.Key ResponsibilitiesProvide administrative support to the...
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Orthopaedic Outpatients Department Clerk
1 month ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Orthopaedic Outpatients Department Clerk. As a key member of our administration team, you will be responsible for providing exceptional patient care and support to our patients and visitors.Key ResponsibilitiesProvide administrative support to the...
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Orthopaedic Outpatients Department Clerk
1 month ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our team as an Orthopaedic Outpatients Department Clerk. As a key member of our administration team, you will be responsible for providing exceptional patient care and support to our patients and visitors.Key ResponsibilitiesPerform reception desk duties, including answering...
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Orthopaedic Outpatients Department Clerk
1 month ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our team as an Orthopaedic Outpatients Department Clerk. As a key member of our administration team, you will be responsible for providing exceptional patient care and support to our patients and visitors.Key ResponsibilitiesPerform reception desk duties, including answering...
-
Orthopaedic Outpatients Department Clerk
1 month ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeJob SummaryWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. The successful candidate will provide administrative support to the department, ensuring the smooth operation of our services.Main ResponsibilitiesProvide exceptional customer service to patients and visitors, responding to...
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Orthopaedic Outpatients Department Clerk
1 month ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeJob SummaryWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. The successful candidate will provide administrative support to the department, ensuring the smooth operation of our services.Main ResponsibilitiesProvide exceptional customer service to patients and visitors, responding to...
-
Orthopaedic Outpatients Department Clerk
1 month ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Orthopaedic Outpatients Department Clerk. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesProvide administrative support to our...
-
Orthopaedic Outpatients Department Clerk
1 month ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Orthopaedic Outpatients Department Clerk. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesProvide administrative support to our...
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Orthopaedic Department Clerk
4 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeJob SummaryWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. The successful candidate will provide exceptional patient care and administrative support to our multidisciplinary team.Main ResponsibilitiesProvide reception and administrative support to patients and visitors, ensuring a...
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Orthopaedic Department Clerk
4 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeJob SummaryWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. The successful candidate will provide exceptional patient care and administrative support to our multidisciplinary team.Main ResponsibilitiesProvide reception and administrative support to patients and visitors, ensuring a...
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Orthopaedic Department Clerk
3 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.Key ResponsibilitiesProvide a warm and welcoming experience for patients...
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Orthopaedic Department Clerk
3 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.Key ResponsibilitiesProvide a warm and welcoming experience for patients...
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Orthopaedic Department Clerk
4 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.Key ResponsibilitiesProvide a warm and welcoming experience for patients...
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Orthopaedic Department Clerk
4 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.Key ResponsibilitiesProvide a warm and welcoming experience for patients...
-
Orthopaedic Department Clerk
3 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.Key ResponsibilitiesProvide a warm and welcoming experience for patients...
-
Orthopaedic Department Clerk
3 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.Key ResponsibilitiesProvide a warm and welcoming experience for patients...
-
Orthopaedic Department Clerk
4 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.Key ResponsibilitiesProvide a warm and welcoming experience for patients...
-
Orthopaedic Department Clerk
4 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.Key ResponsibilitiesProvide a warm and welcoming experience for patients...
-
Orthopaedic Department Clerk
4 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.Key ResponsibilitiesProvide a warm and welcoming experience for patients...
-
Orthopaedic Department Clerk
4 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our Orthopaedic Outpatients Department as a Clerk. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.Key ResponsibilitiesProvide a warm and welcoming experience for patients...
