Orthopaedic Department Administrative Assistant
3 weeks ago
About the Role
As an Orthopaedic Department Administrative Assistant at Harrogate and District NHS Foundation Trust, you will play a vital role in providing exceptional patient care and administrative support to our Orthopaedic Outpatient Services.
Key Responsibilities
- Provide a warm and welcoming experience for patients and visitors, ensuring effective communication and navigation through our services.
- Manage patient appointments, maintain accurate records, and ensure seamless communication with our multidisciplinary team.
- Perform reception desk duties, answer phone calls, and respond to patient inquiries in a professional and courteous manner.
- Liaise with other departments and disciplines to ensure efficient workflow and high-quality patient care.
- Assist with maintaining Health and Safety at work, adhering to our Trust's policies and procedures.
- Develop and maintain effective relationships with patients, staff, and stakeholders, promoting a positive and inclusive work environment.
About Us
Harrogate and District NHS Foundation Trust is a leading healthcare provider, committed to delivering outstanding care to our patients and staff. We value Kindness, Integrity, Teamwork, and Equality, and we're looking for like-minded individuals to join our team.
What We Offer
- A supportive culture that encourages growth and development.
- Regular appraisals and recognition of achievements through our Making a Difference and Team of the Month Awards.
- A wide range of staff benefits, including an Employee Assistance Programme, counselling service, and fast-track Physiotherapy service.
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Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeJob SummaryAt Harrogate and District NHS Foundation Trust, we are seeking an experienced individual to support the Orthopaedic Outpatients Department as an Orthopaedic Department Administrative Assistant. As a key member of our team, you will be responsible for providing excellent administrative support, ensuring the smooth operation of our department and...
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