Front Desk Supervisor Lead

11 hours ago


Bristol, Bristol, United Kingdom Clayton Hotel Bristol Full time

About the Role:

Clayton Hotel Bristol City seeks an accomplished Front Office professional to fill this challenging and rewarding position. As Front Office Manager, you will oversee the entire guest journey from arrival to departure, ensuring seamless transitions and unforgettable experiences.

Main Accountabilities:

  • Deliver exceptional guest satisfaction ratings through collaborative teamwork and visionary leadership.
  • Drive the front office team to meet ambitious targets in customer service excellence, operational efficiency, and quality performance.
  • Nurture and develop team members to become leaders of tomorrow.
  • Engage proactively with the hotel's strategy and contribute meaningfully to its success.

Essential Skills:

  • 2-3 years of progressive experience in a front office management role.
  • Skillful in fostering a positive work environment, motivating staff, and guiding growth.
  • Cultivate strong relationships with colleagues and external partners to achieve business objectives.
  • Experience in budgeting and forecasting will be beneficial.


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