Academic Office Coordinator
3 weeks ago
Solutions4Health is an innovative company dedicated to tackling health inequalities and providing integrated services within the community. We are seeking an experienced Office Administrator to join our team at our Reading Head Office.
The successful candidate will work with minimal supervision, demonstrating flexibility and a willingness to support a wide range of tasks, including administrative duties, data analysis, report writing, and gathering information. Full training will be provided to ensure the post-holder is competent to support across various areas.
Key Responsibilities- Co-manage the service's generic email account, ensuring timely and effective communication.
- Triangulate referrals by phone, booking appointments with advisers as necessary.
- Respond to phone calls and messages, providing accurate and helpful information.
- Maintain attention to detail when inputting and updating the service's database systems.
- Handle enquiries and complaints sensitively, escalating them as required.
- Collaborate with the team to create and schedule content for the service's social media platforms.
- Assist with organizing internal and external conferences, including registration and resource preparation.
Solutions4Health is a disability-confident employer, committed to promoting and supporting employee well-being. We offer a range of health and wellbeing support, including an Employee Assistance Programme, fully funded health plans, and a Cycle to Work scheme.
Requirements- Understanding of health inequalities within the local area.
- Strong understanding of the impact of smoking on health.
- Knowledge of current trends in smoking and vaping among young people.
- Ability to understand and respect diverse cultural backgrounds, tailoring support to meet specific needs.
- Knowledge of behaviour change models.
- Proficiency in techniques like motivational interviewing to encourage behaviour change and support people in their journey to quit smoking.
- IT skills and experience with data inputting.
- Training will be provided, including smoking cessation NCSCT level 2 training, safeguarding, and other agreed-upon training.
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