Residential Support Specialist

1 day ago


North Walsham, Norfolk, United Kingdom Serco Limited Full time
Job Overview

We are seeking a dedicated and skilled Residential Support Specialist to join our team at Norfolk & Norwich University Hospital.

About the Role

This is a full-time opportunity, working Monday to Friday with various shift patterns available. The successful candidate will be responsible for ensuring the highest standards of cleanliness and hygiene throughout the hospital.

The estimated salary for this role is £24,000 - £30,000 per annum, depending on experience.

In addition to a competitive salary, we offer a range of benefits including:

  • A contributory pension scheme
  • 25 days' annual leave plus bank holidays
  • Ongoing training and development opportunities
Key Responsibilities
  1. Provide high-quality domestic cleaning services to patients, staff, and visitors in accordance with Service Level Specifications and Standard Operating Procedures.
  2. Maintain a hygienic and clean environment by adhering to work schedules and Standard Operating Procedures.
  3. Clean floors, work surfaces, furnishings, and related equipment manually and by use of machines.
  4. Dispose of clinical and domestic waste correctly and ensure that all equipment and materials required to perform cleaning tasks are maintained in a hygienic and safe condition.
  5. Participate as a full member of the team, supporting and training other staff as needed.
Requirements
  • General cleaning and operating machinery experience
  • Basic skills training, including accreditation by British Institute of Cleaning Science
  • Full knowledge of Serco and Trust working practices and procedures, including Health and Safety requirements
  • Good communication and customer care skills


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