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Assistant Boutique Manager

2 months ago

London, Greater London, United Kingdom Swatch Group Full time

About the Role

We are seeking a highly motivated and experienced individual to join our team as an Assistant Boutique Manager at our Longines boutique in London. As a key member of our sales team, you will play a vital role in supporting the Boutique Manager in achieving sales targets and delivering exceptional customer service.

Key Responsibilities

  • Support the Boutique Manager in leading the sales team and achieving sales targets
  • Assist in recruiting, training, and developing Sales Advisors to ensure they have the product knowledge and sales skills to deliver exceptional service
  • Collaborate with the Boutique Manager to implement merchandising strategies and maintain the boutique's visual standards to showcase our luxury watch collection effectively
  • Provide personalized service to clients, building strong relationships and delivering an unforgettable shopping experience
  • Assist with inventory management, including stock replenishment, stocktakes, and liaising with suppliers to ensure product availability
  • Handle administrative tasks, ensuring compliance with company policies and procedures

Requirements

  • Previous experience in luxury retail, preferably in watches or jewelry, with some supervisory or leadership experience
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues
  • Strong organizational and problem-solving skills, with a proactive approach to tasks and challenges

About Us

Swatch Group is a leading manufacturer of luxury watches and jewelry. Our company is committed to delivering exceptional quality and service to our customers, and we are seeking a talented individual to join our team who shares our values and passion for excellence.