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Retail Store Manager

2 months ago


Newtownabbey, United Kingdom Card Factory Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Card Factory. As a key member of our store leadership team, you will be responsible for driving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities
  1. Store Operations: You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our business strategy.
  2. Colleague Development: You will coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas.
  3. Team Leadership: You will be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours, and required skill set to meet our business needs.
  4. Commercial Decision Making: You will make commercial decisions around stock availability and merchandising.
  5. Performance Management: You will provide constructive and beneficial feedback to the store team, District, and Regional Managers around store performance and business opportunities to encourage continual growth.
  6. Industry Experience: You will have previous experience as a store manager within a retail environment, working collaboratively with wider stakeholders across the business.
About Us

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. We offer a wide range of benefits to support your physical, mental, and financial well-being.

  • Colleague Benefits: 25% Card Factory colleague discount in-store and online.
  • Financial Wellbeing Support: Financial Education Tools, Seasonal incentive schemes, Opportunity to apply for Retail Apprenticeships, Access to blended learning and development content, Discounts across 100's of UK retailers, Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.