Senior Technical Advisor
1 day ago
About Us
Natural Resource Generation (NRG) is a forward-thinking technology firm offering a supportive environment for skilled professionals to excel in their careers.
We are currently recruiting a seasoned Third-Line IT Engineer who can utilize their profound understanding of network systems, virtualization, and cloud computing to facilitate seamless IT operations.
Job Overview: Third-Line IT Engineer
Compensation Package: £65,000 to £85,000 annually, depending on qualifications and industry experience.
This high-impact role demands exceptional problem-solving skills and mastery of Microsoft technology stacks, networking protocols, and cloud management tools. As a vital member of the NRG team, you'll be accountable for:
- Efficiently resolving complex IT problems through expert-level analysis and trouble-shooting
- Maintaining and refining Microsoft infrastructures, encompassing Active Directory, Group Policies, and Microsoft 365
- Developing and implementing robust network solutions, incorporating VLANs, firewalls, VPNs, and switches
- Optimizing cloud environments, specifically within the realm of Microsoft Azure
- Collaborating closely with Second-Line Support specialists to harmonize issue escalation and resolution processes
- Conducting systematic audits, updates, and maintenance tasks to ensure optimal system performance and security
- Participating in strategic IT initiatives, such as data center migrations, infrastructure modernizations, and disaster recovery exercises
To succeed in this challenging yet rewarding position, applicants must possess:
- Demonstrated expertise in managing advanced IT support teams or comparable leadership roles
- In-depth knowledge of Microsoft technologies, including Active Directory, Group Policy administration, and Microsoft 365
- Proficiency in networking fundamentals, including TCP/IP, DNS, DHCP, and hardware setup
- Possession of relevant professional certifications, such as Microsoft Azure Administrator, VMware VCP, or CCNA (highly desirable but not mandatory)
Elevate your career by joining NRG's talented team of professionals
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