Senior Technical Advisor

1 day ago


Middlesbrough, Middlesbrough, United Kingdom NRG. Full time

About Us


Natural Resource Generation (NRG) is a forward-thinking technology firm offering a supportive environment for skilled professionals to excel in their careers.


We are currently recruiting a seasoned Third-Line IT Engineer who can utilize their profound understanding of network systems, virtualization, and cloud computing to facilitate seamless IT operations.


Job Overview: Third-Line IT Engineer


Compensation Package: £65,000 to £85,000 annually, depending on qualifications and industry experience.


This high-impact role demands exceptional problem-solving skills and mastery of Microsoft technology stacks, networking protocols, and cloud management tools. As a vital member of the NRG team, you'll be accountable for:



  • Efficiently resolving complex IT problems through expert-level analysis and trouble-shooting
  • Maintaining and refining Microsoft infrastructures, encompassing Active Directory, Group Policies, and Microsoft 365
  • Developing and implementing robust network solutions, incorporating VLANs, firewalls, VPNs, and switches
  • Optimizing cloud environments, specifically within the realm of Microsoft Azure
  • Collaborating closely with Second-Line Support specialists to harmonize issue escalation and resolution processes
  • Conducting systematic audits, updates, and maintenance tasks to ensure optimal system performance and security
  • Participating in strategic IT initiatives, such as data center migrations, infrastructure modernizations, and disaster recovery exercises

To succeed in this challenging yet rewarding position, applicants must possess:



  • Demonstrated expertise in managing advanced IT support teams or comparable leadership roles
  • In-depth knowledge of Microsoft technologies, including Active Directory, Group Policy administration, and Microsoft 365
  • Proficiency in networking fundamentals, including TCP/IP, DNS, DHCP, and hardware setup
  • Possession of relevant professional certifications, such as Microsoft Azure Administrator, VMware VCP, or CCNA (highly desirable but not mandatory)

Elevate your career by joining NRG's talented team of professionals

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