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Luxury Residential Concierge
2 months ago
About the Role:
We are seeking a highly experienced and skilled Day Concierge to join our luxury residential apartment building in London. As a key member of our team, you will be the first point of contact for residents, guests, and contractors, providing exceptional customer service and ensuring a seamless experience for all.
About the Venue and Company:
Our luxury residential apartment building offers a range of amenities, including a spa, gym, and swimming pool, and is managed by a reputable property management company.
About the Position:
As a Day Concierge, your responsibilities will include:
- Meeting and greeting residents and guests on arrival
- Directing and coordinating contractors, post, deliveries, guest requests, and bookings
- Assisting residents with travel arrangements and bookings
- Ensuring that any maintenance issues are resolved and reported
- Acting as an ambassador for the brand
- Providing a 5-star service
Requirements:
To be successful in this role, you will need:
- At least 3 years' previous experience in luxury apartments or hotels
- Excellent communication skills and a professional demeanor
- Strong knowledge of London and the local area
- Fluent in English, both written and spoken
- A willingness to go the extra mile
Company Benefits:
We offer a competitive salary, a development program with great career opportunities, and a tailored uniform.