Customer Service Agent

1 week ago


Bournemouth, Bournemouth, United Kingdom E Gruppe Full time

We are looking for a skilled Customer Service Agent to join our Debt Resolution team in Bournemouth. This is a dynamic role that requires strong customer service skills and the ability to work independently. As a Customer Service Agent, you will be responsible for visiting customers in their homes to help them resolve their debts. You will need to have excellent communication skills, both verbal and written, and be able to work effectively with people from diverse backgrounds.

The ideal candidate will have previous experience in a customer-facing role, with a proven track record of delivering excellent customer service. You will also need to have basic PC skills and be able to use a smartphone and tablet. Additionally, you must live within the area and be happy to travel. A full valid UK/EU driving licence is also required.

Our company offers a competitive salary of up to £40,171 per annum, depending on experience. Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus, and the chance to choose from 20 flexible benefits with tax and/or NI savings. We are committed to equal opportunities and actively promote a diverse and inclusive working environment.



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