Career Advancement Opportunity as Sales Agent
3 days ago
About Us: learndirect is a leading online learning provider, empowering individuals to reach their full potential through flexible education.
Job Overview: We are seeking energetic and motivated Sales Agents to join our team in Bournemouth, working with customers to understand their educational needs and provide world-class service via phone, email, website & live chat.
Key Responsibilities:
- Answer inbound calls and make outbound calls to warm leads, who have enquired through one of our multiple adverts
- Work with potential students to understand which course would best suit their goals and walk them through the package they'll receive
- You'll be responsible for enrolling new students onto their chosen course or career program
- Working 5 days a week on a rota basis including some evenings and weekends
- Work to a mandatory script to follow FCA guidelines
- Provide clear, concise and prompt information to potential learners in a way that will follow a TCF approach
What We're Looking For:
- Previous sales experience would be an advantage, preferably in a contact center environment
- The ability to work under pressure and meet deadlines and targets
- Able to demonstrate excellent customer service skills
- Proven track record of hitting and exceeding sales targets (desirable)
- Exceptional communication skills
- Willing to learn
- A flexible team player, you'll be able to demonstrate a can-do attitude and the ability to use your own initiative, whilst sharing in the successes of others
Why Work with Us:
- Uncapped earning potential, with a realistic OTE of £50,000 per annum
- Incentivised gifts & bonus's
- Progression opportunities
- Complete a course of your choice after your probation period
- Excellent holiday allowance plus bank holidays – to include one extra day's holiday for your birthday / appreciation day
- £50 Amazon thank you Voucher for your birthday
- Company pension scheme
- Refer a friend scheme
- Inclusive culture and positive working environment
- Staff social events
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